/* BUTTONS */
.btn{display:inline-flex;align-items:center;gap:5px;padding:6px 12px;border-radius:5px;font-size:11.5px;font-weight:600;cursor:pointer;transition:all 100ms;font-family:var(--font);border:1px solid transparent;outline:none;white-space:nowrap;letter-spacing:.05px}
.btn-g{background:rgba(255,255,255,.04);color:rgba(255,255,255,.4);border-color:rgba(255,255,255,.08)}.btn-g:hover{background:rgba(255,255,255,.07);border-color:rgba(255,255,255,.14);color:rgba(255,255,255,.75)}
.btn-p{background:#10b981;color:#fff;border-color:transparent}.btn-p:hover{background:#0ea572}
.btn-warn{background:var(--amber-g);color:var(--amber);border-color:var(--amber-b)}.btn-warn:hover{background:rgba(245,158,11,.14)}
.btn-danger{background:var(--red-g);color:var(--red);border-color:var(--red-b)}.btn-danger:hover{background:rgba(239,68,68,.14)}
.btn-succ{background:var(--green-g);color:var(--green);border-color:var(--green-b)}.btn-succ:hover{background:rgba(34,197,94,.14)}
.btn-sm{padding:3px 9px;font-size:10.5px}

/* MODAL BUTTONS — padrão dos botões dentro do card do cliente */
.mbtn{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:10px 16px;border-radius:9px;font-size:12.5px;font-weight:700;cursor:pointer;transition:all .13s;font-family:var(--font);border:1px solid transparent;outline:none;white-space:nowrap;letter-spacing:.01em}
.mbtn svg{width:15px;height:15px;stroke:currentColor;fill:none;stroke-width:2;flex-shrink:0}
.mbtn:disabled{opacity:.55;cursor:not-allowed}
.mbtn-full{width:100%}
.mbtn-green{background:var(--green);color:#fff}.mbtn-green:hover{background:#0ea572}
.mbtn-blue{background:rgba(79,124,255,.14);color:var(--blue);border-color:rgba(79,124,255,.3)}.mbtn-blue:hover{background:rgba(79,124,255,.24)}
.mbtn-warn{background:var(--amber-g);color:var(--amber);border-color:var(--amber-b)}.mbtn-warn:hover{background:rgba(245,158,11,.16)}
.mbtn-danger{background:var(--red-g);color:#f87171;border-color:var(--red-b)}.mbtn-danger:hover{background:rgba(239,68,68,.16)}
.mbtn-neutral{background:var(--bg3);color:var(--text2);border-color:var(--border2)}.mbtn-neutral:hover{background:var(--bg4);color:var(--text);border-color:var(--border3)}

/* FILTERS */
.filts{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px;gap:10px;flex-wrap:wrap}
.ftabs{display:flex;gap:1px;background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.07);border-radius:6px;padding:2px}
.ftab{padding:4px 11px;border-radius:4px;font-size:11.5px;font-weight:500;color:rgba(255,255,255,.35);cursor:pointer;transition:all 100ms;border:none;background:none;font-family:var(--font)}
.ftab:hover{color:rgba(255,255,255,.7)}.ftab.active{background:rgba(255,255,255,.07);color:var(--text);box-shadow:0 1px 3px rgba(0,0,0,.4)}
.rep-tab{padding:9px 18px;border-radius:10px;font-size:13px;font-weight:600;color:var(--text2);cursor:pointer;transition:all .13s;border:1px solid var(--border);background:var(--bg2);font-family:var(--font)}
.rep-tab:hover{background:var(--bg3);color:var(--text)}
.rep-tab.active{background:rgba(79,124,255,.12);border-color:rgba(79,124,255,.35);color:#a9c0ff}
.sort-sel{background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.07);color:rgba(255,255,255,.5);font-family:var(--font);font-size:11.5px;padding:5px 9px;border-radius:5px;outline:none;cursor:pointer}

/* OVERLAY & MODAL */
.overlay{position:fixed;inset:0;background:rgba(0,0,0,.85);z-index:300;display:none;align-items:flex-start;justify-content:center;padding:32px 16px;overflow-y:auto;backdrop-filter:blur(10px)}
.overlay.open{display:flex}
.modal{width:100%;max-width:800px;background:var(--bg1);border:1px solid var(--border2);border-radius:12px;margin:auto;animation:fadeUp .2s ease;overflow:hidden;box-shadow:0 24px 80px rgba(0,0,0,.7)}
.mhd{padding:20px 24px 16px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:16px}
.mav{width:48px;height:48px;border-radius:11px;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:16px;flex-shrink:0}
.minfo{flex:1;min-width:0}
.mname{font-size:18px;font-weight:800;letter-spacing:-.4px;line-height:1.2}
.mmeta{display:flex;gap:16px;margin-top:5px;flex-wrap:wrap;align-items:center}
.mmi{font-size:11.5px;color:rgba(255,255,255,.4);display:flex;align-items:center;gap:3px}.mmi span{color:rgba(255,255,255,.75);font-weight:600}
.mhd-r{display:flex;flex-direction:column;align-items:flex-end;gap:8px;flex-shrink:0}
.mcls{background:transparent;border:1px solid var(--border);border-radius:6px;color:var(--text3);width:28px;height:28px;cursor:pointer;font-size:13px;display:flex;align-items:center;justify-content:center;transition:all 120ms}
.mcls:hover{border-color:var(--red-b);color:var(--red);background:var(--red-g)}
.mchips{display:flex;gap:5px;flex-wrap:wrap;padding:12px 24px;border-bottom:1px solid var(--border);background:var(--bg)}
.mtabs{display:flex;border-bottom:1px solid var(--border);padding:0 22px;overflow-x:auto;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.15) transparent}
.mtabs::-webkit-scrollbar{height:3px}
.mtabs::-webkit-scrollbar-thumb{background:rgba(255,255,255,.18);border-radius:3px}
.mtab{padding:11px 11px;font-size:11.5px;font-weight:600;color:rgba(255,255,255,.38);cursor:pointer;border-bottom:2px solid transparent;transition:all 120ms;background:none;border-top:none;border-left:none;border-right:none;font-family:var(--font);white-space:nowrap}
.mtab:hover{color:rgba(255,255,255,.68)}.mtab.active{color:var(--blue);border-bottom-color:var(--blue)}
.mtab-content{display:none;padding:18px 22px}.mtab-content.active{display:block}
.mbody{max-height:calc(100vh - 220px);overflow-y:auto}
.mbody::-webkit-scrollbar{width:3px}
.mbody::-webkit-scrollbar-thumb{background:var(--border2);border-radius:3px}
/* MODAL INNER */
.spill{padding:2px 8px;border-radius:4px;font-size:10px;font-weight:600;white-space:nowrap;flex-shrink:0;border:1px solid transparent}
.mst{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:rgba(255,255,255,.45);margin-bottom:12px;display:flex;align-items:center;gap:8px}
.mst::after{content:'';flex:1;height:1px;background:rgba(255,255,255,.07)}
.steps{display:flex;align-items:flex-start;position:relative;margin-bottom:18px}
.si{flex:1;text-align:center;position:relative;z-index:1}
.sn{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;margin:0 auto 6px;border:2px solid var(--border);background:var(--bg2);color:var(--text3)}
.si.done .sn{background:rgba(34,197,94,.1);border-color:rgba(34,197,94,.35);color:#4ade80}
.si.active .sn{background:rgba(16,185,129,.1);border-color:rgba(16,185,129,.35);color:#34d399}
.sl{font-size:11px;color:var(--text3)}.si.done .sl,.si.active .sl{color:var(--text2)}
.sline{position:absolute;top:15px;left:calc(50% + 16px);right:calc(-50% + 16px);height:1px;background:var(--border);z-index:0}
.si.done .sline{background:var(--green-b)}
.ai-fc{background:var(--bg2);border:1px solid var(--border);border-left:3px solid rgba(16,185,129,.3);border-radius:0 10px 10px 0;padding:14px;margin-bottom:14px}
.analysis-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:16px}
.analysis-block{background:var(--bg2);border:1px solid var(--border);border-radius:10px;padding:13px}
.analysis-title{font-size:10px;font-weight:700;color:rgba(255,255,255,.45);text-transform:uppercase;letter-spacing:.07em;margin-bottom:10px}
.sb-row{display:flex;align-items:center;gap:9px;margin-bottom:7px}
.sb-l{font-size:11px;color:var(--text2);width:68px;flex-shrink:0;font-weight:500;text-transform:capitalize}
.sb-bar{flex:1;height:5px;background:var(--bg3);border-radius:3px;overflow:hidden}
.sb-fill{height:100%;border-radius:3px;transition:width 1.2s cubic-bezier(.4,0,.2,1)}
.sb-pct{font-family:var(--mono);font-size:10px;color:var(--text3);width:26px;text-align:right}
.igrid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:16px}
.ic{background:var(--bg2);border:1px solid var(--border);border-radius:8px;padding:10px}
.il{font-size:9.5px;font-weight:700;color:rgba(255,255,255,.42);text-transform:uppercase;letter-spacing:.07em;margin-bottom:3px}
.iv{font-size:12.5px;font-weight:600}
/* PONTUAÇÃO TAB */
.sc-hero{display:flex;align-items:center;gap:16px;padding:14px 16px;border-radius:10px;border:1px solid;margin-bottom:4px}
.sc-hero-num{font-family:var(--mono);font-size:32px;font-weight:900;line-height:1;flex-shrink:0;min-width:44px;text-align:center}
.sc-factor{display:grid;grid-template-columns:90px 1fr auto auto;align-items:center;gap:8px;padding:6px 0;border-bottom:1px solid rgba(255,255,255,.05)}
.sc-factor:last-child{border-bottom:none}
.sc-factor-off{opacity:.38}
.sc-f-label{font-size:11px;font-weight:600;color:var(--text2)}
.sc-f-detail{font-size:11px;color:var(--text3);text-transform:capitalize}
.sc-f-bar{height:4px;background:var(--bg3);border-radius:3px;overflow:hidden;min-width:60px}
.sc-f-fill{height:100%;border-radius:3px;transition:width .8s ease}
.sc-f-pts{font-family:var(--mono);font-size:11px;font-weight:700;min-width:28px;text-align:right}
.sc-hist-entry{padding:10px 12px;border-radius:8px;background:var(--bg2);border:1px solid var(--border);margin-bottom:7px}
.sc-hist-latest{border-color:rgba(255,255,255,.14)}
.sc-hist-head{display:flex;align-items:center;gap:8px;margin-bottom:4px}
.sc-hist-dt{font-size:10.5px;color:var(--text3);font-family:var(--mono)}
.sc-hist-score{font-family:var(--mono);font-size:13px;font-weight:800;margin-left:auto}
.sc-delta{font-family:var(--mono);font-size:11.5px;font-weight:700}
.sc-hist-tags{font-size:11px;color:var(--text3);margin-bottom:3px;text-transform:capitalize}
.sc-hist-motivo{font-size:11.5px;color:var(--text2);font-style:italic;border-left:2px solid rgba(255,255,255,.12);padding-left:8px;margin-top:5px}
/* COBRANÇAS TAB */
.cob-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:14px}
.cob-metric{background:var(--bg2);border:1px solid var(--border);border-radius:10px;padding:13px;text-align:center}
.cob-n{font-family:var(--mono);font-size:22px;font-weight:800;line-height:1;margin-bottom:4px}
.cob-l{font-size:10px;font-weight:700;color:rgba(255,255,255,.42);text-transform:uppercase;letter-spacing:.07em}
/* MESSAGES */
.msg-bar{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;background:var(--bg2);border:1px solid var(--border);border-radius:8px;margin-bottom:12px}
.mlist{display:flex;flex-direction:column;gap:8px;max-height:340px;overflow-y:auto;padding-right:2px}
.mlist::-webkit-scrollbar{width:3px}.mlist::-webkit-scrollbar-thumb{background:var(--border2);border-radius:3px}
.msg{display:flex;gap:8px;align-items:flex-start}.msg.out{flex-direction:row-reverse}
.mic{width:26px;height:26px;border-radius:6px;display:flex;align-items:center;justify-content:center;font-size:9px;font-weight:700;flex-shrink:0;background:var(--bg3);border:1px solid var(--border);color:var(--text3)}
.msg.out .mic{background:rgba(16,185,129,.1);border-color:rgba(16,185,129,.2);color:var(--blue)}
.mw{max-width:78%}
.mb{background:var(--bg2);border:1px solid var(--border);border-radius:10px;padding:9px 12px;font-size:12.5px;line-height:1.55;color:var(--text2);white-space:pre-wrap;word-break:break-word}
.msg.out .mb{border-color:rgba(16,185,129,.18);background:rgba(16,185,129,.06);color:var(--text)}
.mts{font-family:var(--mono);font-size:10px;color:var(--text3);margin-top:3px;text-align:right}
/* OS */
.os-card{background:var(--bg2);border:1px solid var(--border);border-radius:9px;padding:12px 14px;margin-bottom:8px}
/* ACTIONS */
.action-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:14px}
.action-card{background:var(--bg2);border:1px solid var(--border);border-radius:11px;padding:16px 18px;display:flex;flex-direction:column}
.action-title{font-size:13.5px;font-weight:700;margin-bottom:5px;display:flex;align-items:center;gap:8px;color:var(--text)}
.action-title svg{width:16px;height:16px;stroke:currentColor;fill:none;stroke-width:1.9;flex-shrink:0}
.action-desc{font-size:12px;color:var(--text2);margin-bottom:14px;line-height:1.55;flex:1}
.action-card .mbtn{margin-top:auto;width:100%}
.action-full{background:var(--bg2);border:1px solid var(--border);border-radius:11px;padding:18px;margin-bottom:13px}
.custom-ta{width:100%;background:var(--bg3);border:1px solid var(--border);color:var(--text);font-family:var(--font);font-size:13px;padding:10px 13px;border-radius:7px;outline:none;resize:vertical;min-height:82px;transition:border-color 150ms;margin-bottom:10px}
.custom-ta:focus{border-color:rgba(16,185,129,.4);box-shadow:0 0 0 3px rgba(16,185,129,.07)}
.fb-msg{padding:10px 14px;border-radius:8px;font-size:12px;font-weight:600;margin-bottom:12px;display:none}
.fb-msg.ok{background:var(--green-g);color:var(--green);border:1px solid var(--green-b);display:block}
.fb-msg.err{background:var(--red-g);color:var(--red);border:1px solid var(--red-b);display:block}
/* DELIVERY STATUS */
.del-status{display:flex;align-items:center;gap:4px;margin-top:4px;justify-content:flex-end}
.del-status .ds-icon{display:flex;align-items:center;flex-shrink:0}
.del-status .ds-lbl{font-size:10px;font-weight:600;letter-spacing:.02em}
.del-status.ds-sent .ds-icon{color:rgba(255,255,255,.45)}
.del-status.ds-sent .ds-lbl{color:rgba(255,255,255,.38)}
.del-status.ds-delivered .ds-icon{color:rgba(255,255,255,.65)}
.del-status.ds-delivered .ds-lbl{color:rgba(255,255,255,.55)}
.del-status.ds-read .ds-icon{color:var(--blue)}
.del-status.ds-read .ds-lbl{color:var(--blue)}
.del-status.ds-failed .ds-icon{color:var(--red)}
.del-status.ds-failed .ds-lbl{color:var(--red)}
.del-err-txt{font-size:9.5px;color:rgba(239,68,68,.65);font-family:var(--mono);margin-top:2px;text-align:right}
/* keep old classes for summary block */
.del-tick{font-size:11px;font-weight:700;line-height:1;margin-left:0;flex-shrink:0}
.del-tick.s{color:rgba(255,255,255,.38)}
.del-tick.d{color:rgba(255,255,255,.58)}
.del-tick.r{color:var(--blue)}
.del-tick.f{color:var(--red)}
.del-err{font-size:9.5px;color:rgba(239,68,68,.7);font-family:var(--mono);font-weight:600;margin-left:4px;white-space:nowrap}
.del-fail-banner{background:rgba(239,68,68,.07);border:1px solid rgba(239,68,68,.15);border-radius:7px;padding:9px 12px;margin-bottom:10px;font-size:12px;color:rgba(255,255,255,.7);line-height:1.5}
.del-fail-banner b{color:var(--red)}
.del-ok-banner{background:rgba(16,185,129,.06);border:1px solid rgba(16,185,129,.15);border-radius:7px;padding:9px 12px;margin-bottom:10px;font-size:12px;color:rgba(255,255,255,.65);line-height:1.5}
.del-ok-banner b{color:var(--blue)}
.del-summary{display:flex;gap:14px;flex-wrap:wrap;margin-top:10px;padding:9px 12px;background:var(--bg2);border-radius:6px;border:1px solid rgba(255,255,255,.06)}
.del-s-item{display:flex;align-items:center;gap:5px;font-size:11px;color:rgba(255,255,255,.52)}
.del-s-n{font-family:var(--mono);font-weight:700;color:rgba(255,255,255,.78)}
/* LOADER & EMPTY */
.loader{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:80px;gap:12px}
.spin{width:20px;height:20px;border:2px solid var(--border2);border-top-color:var(--blue);border-radius:50%;animation:spin .7s linear infinite}
.ltxt{font-size:12px;color:rgba(255,255,255,.42);font-weight:500;letter-spacing:.2px}
.empty{text-align:center;padding:60px 20px}
.ei{font-size:36px;margin-bottom:10px;opacity:.3}
.et{font-size:13px;color:rgba(255,255,255,.42)}
/* CHIP TAGS */
.chip{padding:2px 7px;border-radius:4px;font-size:10px;font-weight:600;border:1px solid transparent}
.tg-positivo,.tg-satisfeito,.tg-elogio{background:var(--green-g);color:var(--green);border-color:var(--green-b)}
.tg-negativo,.tg-frustrado,.tg-critico{background:var(--red-g);color:var(--red);border-color:var(--red-b)}
.tg-urgente,.tg-cancelamento,.tg-cancelar{background:var(--amber-g);color:var(--amber);border-color:var(--amber-b)}
.tg-suporte,.tg-tecnico,.tg-suporte_tecnico{background:var(--blue-g);color:var(--blue);border-color:var(--blue-b)}
.tg-financeiro{background:var(--purple-g);color:var(--purple);border-color:var(--purple-b)}
.tg-sugestao{background:var(--cyan-g);color:var(--cyan);border-color:var(--cyan-b)}
.tg-melhorando{background:var(--green-g);color:var(--green);border-color:var(--green-b)}
.tg-piorando{background:var(--red-g);color:var(--red);border-color:var(--red-b)}
.tg-churn-alto{background:var(--red-g);color:var(--red);border-color:var(--red-b)}
.tg-churn-medio{background:var(--amber-g);color:var(--amber);border-color:var(--amber-b)}
.tg-neutro,.tg-estavel,.tg-default{background:var(--glass);color:var(--text3);border-color:var(--border)}
.tg-cancelamento-iminente{background:rgba(239,68,68,.15);color:var(--red);border-color:var(--red-b);font-weight:700}
/* STEP INDICATOR (modal) */
.etsegs{display:flex;align-items:center;gap:3px}
.eseg{width:22px;height:3px;border-radius:3px;background:var(--bg3)}
.eseg.done{background:var(--green)}.eseg.cur{background:var(--blue)}
.ftmeta{font-family:var(--mono);font-size:10px;color:rgba(255,255,255,.4)}
/* FAT PILLS */
.fat-pills{display:flex;gap:3px;flex-wrap:wrap;align-items:center}
.fat-pill{font-size:10px;font-weight:600;padding:1px 7px;border-radius:4px;border:1px solid transparent;white-space:nowrap}
/* CONFIG MODAL */
.cfgm{background:var(--bg1);border:1px solid var(--border2);border-radius:12px;max-width:460px;width:100%;padding:26px;margin:auto;animation:fadeUp .2s ease}
.ct{font-size:16px;font-weight:800;margin-bottom:3px;letter-spacing:-.3px}
.cs{font-size:13px;color:var(--text3);margin-bottom:20px}
.fg{margin-bottom:12px}
.fl{display:block;font-size:12px;font-weight:600;color:var(--text2);margin-bottom:5px}
.fi{width:100%;background:var(--bg2);border:1px solid var(--border2);color:var(--text);font-family:var(--font);font-size:13px;padding:8px 12px;border-radius:7px;outline:none;transition:all 150ms}
.fi:focus{border-color:rgba(16,185,129,.4);background:var(--bg3);box-shadow:0 0 0 3px rgba(16,185,129,.08)}.fi::placeholder{color:var(--text3)}
.ca{display:flex;gap:9px;margin-top:18px}
/* TOOLTIP */
.gtip{position:fixed;background:var(--bg1);border:1px solid var(--border2);border-top:2px solid rgba(16,185,129,.45);border-radius:9px;padding:12px 15px;font-size:12px;color:var(--text);pointer-events:none;z-index:9999;display:none;box-shadow:0 20px 50px rgba(0,0,0,.85);max-width:240px;line-height:1.6;backdrop-filter:blur(12px)}
.gtip b{font-weight:700;font-size:13.5px;display:block;margin-bottom:7px;color:#fff;padding-bottom:7px;border-bottom:1px solid rgba(255,255,255,.08)}
.gtip .tv{font-family:var(--mono);font-size:16px;font-weight:800;color:#fff;display:block;line-height:1.15}
.gtip .ts{font-size:11px;color:var(--text3);display:block;margin-top:3px;line-height:1.45}
.gtip .th{font-size:10.5px;color:var(--blue);display:block;margin-top:7px;padding-top:6px;border-top:1px solid rgba(255,255,255,.07)}
/* CHURN SCORE */
.score-badge{font-family:var(--mono);font-size:12px;font-weight:800;width:36px;height:24px;border-radius:6px;display:flex;align-items:center;justify-content:center;flex-shrink:0;border-width:1px;border-style:solid}
/* ALERT LIST (dashboard) */
.alert-list{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:6px;overflow:hidden}
.alert-hd{padding:11px 16px;border-bottom:1px solid rgba(255,255,255,.06);font-size:11px;font-weight:600;color:rgba(255,255,255,.6);letter-spacing:-.05px;display:flex;justify-content:space-between;align-items:center}
.alert-row{padding:9px 18px;border-bottom:1px solid rgba(255,255,255,.04);display:flex;align-items:center;gap:12px;cursor:pointer;transition:background 80ms}
.alert-row:last-child{border-bottom:none}.alert-row:hover{background:rgba(255,255,255,.02)}
.alert-av{width:30px;height:30px;border-radius:7px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0}
.alert-nm{font-size:13px;font-weight:600;color:rgba(255,255,255,.85);flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
/* PPPOE MONITOR */
.pppoe-strip{display:flex;gap:8px;margin-bottom:14px;flex-wrap:wrap}
.pppoe-pill{display:flex;align-items:center;gap:7px;padding:7px 13px;border-radius:8px;border:1px solid;cursor:default}
.pppoe-pill-n{font-family:var(--mono);font-size:20px;font-weight:900;line-height:1}
.pppoe-pill-l{font-size:11px;font-weight:600;color:var(--text2)}
.pppoe-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}
.pppoe-2col{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}
.pppoe-col-hd{font-size:11px;font-weight:700;color:var(--text3);text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px}
.pppoe-bar-row{display:grid;grid-template-columns:72px 1fr 30px auto;align-items:center;gap:7px;padding:5px 0;border-bottom:1px solid rgba(255,255,255,.04);cursor:pointer}
.pppoe-bar-row:last-child{border-bottom:none}
.pppoe-bar-row:hover .pppoe-nm{color:#fff}
.pppoe-nm{font-size:11.5px;font-weight:600;color:var(--text2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pppoe-trk{height:5px;background:var(--bg3);border-radius:3px;overflow:hidden}
.pppoe-fill{height:100%;border-radius:3px;transition:width .6s}
.pppoe-val{font-family:var(--mono);font-size:10.5px;font-weight:700;text-align:right}
.pppoe-status-dot{width:6px;height:6px;border-radius:50%;flex-shrink:0}
/* RESPONSIVE */
@media(max-width:768px){
  .analysis-grid{grid-template-columns:1fr}
  .action-grid{grid-template-columns:1fr}
  .igrid{grid-template-columns:repeat(2,1fr)}
  .cob-metrics{grid-template-columns:1fr}
  .mhd{padding:16px 16px 12px}
  .mtab-content{padding:14px 16px}
}