/* ─── METRIC CARDS ───────────────────────────────────────────────── */
.mc-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:10px}
.mc{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:10px;padding:16px 18px;position:relative;overflow:hidden;transition:border-color 150ms,transform 150ms}
.mc:hover{border-color:rgba(255,255,255,.13)}
.mc-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:14px}
.mc-icon{width:34px;height:34px;border-radius:9px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.mc-badge{font-family:var(--mono);font-size:12px;font-weight:700;padding:2px 8px;border-radius:12px;background:rgba(16,185,129,.09);color:#34d399;border:1px solid rgba(16,185,129,.18)}
.mc-val{font-size:30px;font-weight:900;letter-spacing:-1.5px;line-height:1;color:var(--text);font-family:var(--mono)}
.mc-trend{display:flex;align-items:center;gap:4px;margin-top:5px;font-size:11px;font-weight:600;color:var(--text3)}
.mc-trend.up{color:#4ade80}.mc-trend.up::before{content:'↑ '}
.mc-trend.down{color:#f87171}.mc-trend.down::before{content:'↓ '}
.mc-trend.warn{color:#fbbf24}
.mc-label{font-size:10.5px;font-weight:700;color:rgba(255,255,255,.45);text-transform:uppercase;letter-spacing:.06em;margin-top:10px}
.mc-sub{font-size:10.5px;color:var(--text3);margin-top:2px;font-weight:400}
@media(max-width:1200px){.mc-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:600px){.mc-grid{grid-template-columns:repeat(2,1fr)}.mc-val{font-size:24px}}

/* ─── TREND CHARTS GRID ─────────────────────────────────────────── */
.trend-2col{display:grid;grid-template-columns:1.5fr 1fr;gap:10px}
@media(max-width:900px){.trend-2col{grid-template-columns:1fr}}

/* ─── CHURN TREND TABS ───────────────────────────────────────────── */
.ct-tab{padding:3.5px 12px;border-radius:5px;font-size:11.5px;font-weight:600;color:rgba(255,255,255,.35);cursor:pointer;border:1px solid transparent;background:transparent;font-family:var(--font);transition:all 100ms;line-height:1}
.ct-tab:hover{color:var(--text2);background:rgba(255,255,255,.04)}
.ct-tab.active{background:rgba(59,130,246,.1);color:#60a5fa;border-color:rgba(59,130,246,.2)}

/* ─── COCKPIT OPERATIONAL HEADER ────────────────────────────────── */
.cockpit{
  background:var(--bg1);
  border:1px solid rgba(255,255,255,.09);
  border-top:2px solid rgba(16,185,129,.5);
  border-radius:8px;
  padding:22px 26px 20px;
  margin-bottom:16px;
  position:relative;
  overflow:hidden;
}
.cockpit::before{
  content:'';
  position:absolute;
  top:0;left:0;right:0;height:80px;
  background:radial-gradient(ellipse 60% 100% at 50% 0%,rgba(16,185,129,.06) 0%,transparent 100%);
  pointer-events:none;
}
.ck-brand{display:flex;align-items:center;gap:8px;margin-bottom:18px;position:relative}
.ck-dot-live{width:6px;height:6px;border-radius:50%;background:var(--blue);animation:blink 3s ease-in-out infinite;flex-shrink:0;box-shadow:0 0 6px rgba(16,185,129,.5)}
.ck-brand-name{font-size:9.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:rgba(255,255,255,.35)}
.ck-brand-sep{color:rgba(255,255,255,.14);margin:0 3px}
.ck-brand-date{font-size:9.5px;font-family:var(--mono);color:rgba(255,255,255,.28)}
.ck-layout{display:flex;align-items:flex-end;justify-content:space-between;gap:28px;margin-bottom:20px;position:relative}
.ck-narr{flex:1;min-width:0}
.ck-headline{font-size:23px;font-weight:800;letter-spacing:-.7px;color:var(--text);line-height:1.15;margin-bottom:7px}
.ck-sub{font-size:13.5px;color:rgba(255,255,255,.52);line-height:1.55;max-width:500px}
.ck-sub b{color:var(--text2);font-weight:600}
.ck-sub .ck-w{color:var(--amber);font-weight:600}
.ck-sub .ck-d{color:var(--red);font-weight:600}
.ck-sub .ck-g{color:var(--blue);font-weight:600}
.ck-nums{display:flex;align-items:flex-end;gap:0;flex-shrink:0}
.ck-num{display:flex;flex-direction:column;align-items:flex-end;padding-left:28px}
.ck-num+.ck-num{border-left:1px solid rgba(255,255,255,.08)}
.ck-nv{font-size:36px;font-weight:900;letter-spacing:-2.5px;line-height:1;font-family:var(--mono);color:var(--text)}
.ck-nv.w{color:var(--amber)}.ck-nv.d{color:var(--red)}.ck-nv.g{color:var(--blue)}
.ck-nl{font-size:10px;font-weight:600;letter-spacing:.02em;color:rgba(255,255,255,.42);margin-top:5px;white-space:nowrap}
.ck-strip{display:flex;align-items:center;gap:20px;padding-top:16px;border-top:1px solid rgba(255,255,255,.06);flex-wrap:wrap;position:relative}
.ck-item{display:flex;align-items:center;gap:6px;font-size:11.5px;color:rgba(255,255,255,.45);white-space:nowrap}
.ck-item strong{font-family:var(--mono);font-weight:700;color:rgba(255,255,255,.78)}
.ck-pip{width:4px;height:4px;border-radius:50%;flex-shrink:0;background:rgba(255,255,255,.15)}
.ck-pip.a{background:var(--amber)}.ck-pip.g{background:var(--blue)}.ck-pip.r{background:var(--red)}

/* ─── RETENTION KPI BAR ─────────────────────────────────────────── */
.ret-bar{display:grid;grid-template-columns:repeat(4,1fr);background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:6px;overflow:hidden;margin-bottom:10px}
.ret-kpi{padding:14px 18px;display:flex;flex-direction:column;gap:5px;position:relative}
.ret-kpi+.ret-kpi{border-left:1px solid rgba(255,255,255,.05)}
.ret-kpi::before{content:'';position:absolute;top:0;left:0;right:0;height:2px}
.ret-kpi.r::before{background:rgba(239,68,68,.55)}
.ret-kpi.g::before{background:rgba(16,185,129,.55)}
.ret-kpi.n::before{background:rgba(255,255,255,.12)}
.ret-kpi.w::before{background:rgba(245,158,11,.5)}
.ret-kv{font-size:28px;font-weight:900;letter-spacing:-1.5px;font-family:var(--mono);line-height:1;color:var(--text)}
.ret-kpi.r .ret-kv{color:var(--red)}
.ret-kpi.g .ret-kv{color:var(--blue)}
.ret-kpi.w .ret-kv{color:var(--amber)}
.ret-kl{font-size:10.5px;font-weight:600;color:rgba(255,255,255,.42);text-transform:uppercase;letter-spacing:.05em}
.ret-ctx{font-size:10.5px;color:rgba(255,255,255,.32);margin-top:2px}
@media(max-width:768px){.ret-bar{grid-template-columns:repeat(2,1fr)}.ret-kpi+.ret-kpi{border-left:none;border-top:1px solid rgba(255,255,255,.05)}}

/* ─── DASHBOARD GRID ────────────────────────────────────────────── */
.dash-grid{display:grid;grid-template-columns:1fr 288px;gap:10px;margin-bottom:14px}
.dash-main{display:flex;flex-direction:column;gap:8px;min-width:0}
.dash-2col{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:8px}
.dash-3col{display:grid;grid-template-columns:1fr 1fr 1fr;gap:8px;margin-bottom:8px}
.dash-inadim-grid{display:grid;grid-template-columns:3fr 2fr;gap:0;align-items:start}
.dash-inadim-grid .section-body:first-child{border-right:1px solid rgba(255,255,255,.06);overflow:hidden}

/* ─── SECTIONS ───────────────────────────────────────────────────── */
.dash-section{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:6px;overflow:hidden}
.section-hd{padding:12px 18px;border-bottom:1px solid rgba(255,255,255,.06);display:flex;align-items:center;justify-content:space-between}
.section-title{font-size:12px;font-weight:600;color:rgba(255,255,255,.75);letter-spacing:-.1px}
.section-meta{font-size:11px;color:rgba(255,255,255,.38);margin-top:1px}
.section-body{padding:14px 18px}
.section-body-flush{padding:0}

/* ─── SIDE PANEL ─────────────────────────────────────────────────── */
.side-pane{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:6px;overflow:hidden;position:sticky;top:68px;max-height:calc(100vh - 86px);overflow-y:auto}
.side-pane::-webkit-scrollbar{width:3px}
.side-pane::-webkit-scrollbar-thumb{background:rgba(255,255,255,.1);border-radius:2px}
.sp-item{padding:14px 15px}
.sp-item+.sp-item{border-top:1px solid rgba(255,255,255,.05)}
.sp-lbl{font-size:11px;font-weight:600;color:rgba(255,255,255,.62);margin-bottom:11px;letter-spacing:-.1px}

/* ─── JOURNAL TABLE ─────────────────────────────────────────────── */
.jt-toolbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px;gap:10px;flex-wrap:wrap}
.jt-wrap{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:6px;overflow:hidden}
.jt-head{display:grid;grid-template-columns:88px minmax(170px,2.2fr) 136px 94px minmax(160px,1fr) 82px 82px 64px;padding:0 14px;border-bottom:1px solid rgba(255,255,255,.05);background:var(--bg2)}
.jt-h{font-size:10.5px;font-weight:700;color:rgba(255,255,255,.48);text-transform:uppercase;letter-spacing:.07em;padding:9px 6px}
.jt-body{display:flex;flex-direction:column}
.jt-row{display:grid;grid-template-columns:88px minmax(170px,2.2fr) 136px 94px minmax(160px,1fr) 82px 82px 64px;padding:0 14px;border-bottom:1px solid rgba(255,255,255,.04);cursor:pointer;transition:background 80ms;align-items:center;min-height:54px}
.jt-row:last-child{border-bottom:none}
.jt-row:hover{background:rgba(255,255,255,.025)}
.jt-cell{padding:10px 6px;display:flex;align-items:center}
.jt-client{gap:10px;padding:10px 0}
.jt-av{width:30px;height:30px;border-radius:7px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0}
.jt-client-info{min-width:0;flex:1}
.jt-name{font-size:13px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;letter-spacing:-.1px}
.jt-meta{font-size:11px;color:rgba(255,255,255,.38);font-family:var(--mono);margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.jt-pill{display:inline-flex;align-items:center;padding:2px 8px;border-radius:4px;font-size:10.5px;font-weight:600;border:1px solid transparent;white-space:nowrap;line-height:1.5}
/* Score column */
.jt-score-cell{flex-direction:column;align-items:flex-start;gap:5px;justify-content:center}
.jt-score-top{display:flex;align-items:center;gap:8px;width:100%}
.jt-score-num{font-family:var(--mono);font-size:15px;font-weight:800;letter-spacing:-.5px;line-height:1;flex-shrink:0;min-width:24px}
.jt-score-bar{flex:1;height:3px;background:rgba(255,255,255,.08);border-radius:2px;overflow:hidden}
.jt-score-fill{height:100%;border-radius:2px;opacity:.8}
/* Stage */
.stage-segs{display:flex;gap:2px;align-items:center;margin-bottom:3px}
.stage-seg{width:14px;height:2px;border-radius:2px;background:var(--bg4)}
.stage-seg.done{background:var(--green)}.stage-seg.cur{background:var(--blue)}
.stage-lbl{font-size:10.5px;color:rgba(255,255,255,.42);font-family:var(--mono)}
/* Analysis */
.jt-analysis-cell{overflow:hidden;min-width:0;flex-direction:column;align-items:flex-start;gap:3px}
.jt-ai-badge{font-size:9px;font-weight:700;letter-spacing:.06em;color:rgba(16,185,129,.8);background:rgba(16,185,129,.08);border:1px solid rgba(16,185,129,.18);padding:1px 5px;border-radius:3px;flex-shrink:0;text-transform:uppercase}
.jt-analysis-txt{font-size:11.5px;color:rgba(255,255,255,.72);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.4;display:block;max-width:100%;width:100%}
.jt-analysis-txt.dimmed{color:rgba(255,255,255,.3);font-style:normal}
.jt-no-ai{font-size:10.5px;color:rgba(255,255,255,.3);font-style:italic}
.jt-timing{font-size:11.5px;font-family:var(--mono);font-weight:600;color:rgba(255,255,255,.55)}
.jt-last{color:rgba(255,255,255,.38)!important}
.jt-actions{justify-content:center;gap:5px}
.jt-wa{width:26px;height:26px;border-radius:5px;background:rgba(16,185,129,.08);border:1px solid rgba(16,185,129,.18);display:flex;align-items:center;justify-content:center;color:var(--blue);text-decoration:none;transition:all 130ms;flex-shrink:0}
.jt-wa:hover{background:rgba(16,185,129,.15)}
.jt-wa-empty{width:26px;height:26px;display:inline-block}
.jt-rm{width:26px;height:26px;border-radius:5px;background:transparent;border:1px solid transparent;display:flex;align-items:center;justify-content:center;color:rgba(255,255,255,.2);cursor:pointer;transition:all 130ms;flex-shrink:0;padding:0}
.jt-rm:hover{background:rgba(239,68,68,.1);border-color:rgba(239,68,68,.2);color:rgba(239,68,68,.7)}
.jt-empty{padding:60px 20px;text-align:center;display:flex;flex-direction:column;align-items:center;gap:8px}

/* Pill variants */
.s-ativa{background:rgba(16,185,129,.1);color:#34d399;border-color:rgba(16,185,129,.2)}
.s-conc{background:var(--glass2);color:var(--text3);border-color:var(--border)}
.s-pausada{background:rgba(245,158,11,.1);color:#fbbf24;border-color:rgba(245,158,11,.2)}
.s-alerta{background:rgba(239,68,68,.1);color:#f87171;border-color:rgba(239,68,68,.2)}
.risk-alto{background:rgba(239,68,68,.1);color:#f87171;border-color:rgba(239,68,68,.2)}
.risk-medio{background:rgba(245,158,11,.1);color:#fbbf24;border-color:rgba(245,158,11,.2)}
.risk-baixo{background:rgba(16,185,129,.08);color:#34d399;border-color:rgba(16,185,129,.15)}
.fat-alert{background:rgba(239,68,68,.08);color:#f87171;border:1px solid rgba(239,68,68,.15);border-radius:3px;padding:1px 5px;font-size:9.5px;font-family:var(--mono);font-weight:700;margin-left:5px;vertical-align:middle}
.dimmed{color:var(--text3);font-style:italic}

/* ─── SIDEBAR SUB-NAV (Configurações) ───────────────────────────── */
.cfg-subnav{padding:4px 8px 8px;border-top:1px solid rgba(255,255,255,.05);margin-top:2px;display:none}
.cfg-subnav.open{display:block}
.cfg-subnav-lbl{font-size:9.5px;font-weight:700;color:rgba(255,255,255,.18);letter-spacing:.12em;text-transform:uppercase;padding:10px 8px 5px}
.cfg-subnav-item{display:flex;align-items:center;gap:10px;padding:9px 10px;font-size:12.5px;font-weight:400;color:rgba(255,255,255,.45);cursor:pointer;width:100%;border:none;background:transparent;font-family:var(--font);border-radius:7px;margin-bottom:1px;text-align:left;transition:color 80ms,background 80ms;letter-spacing:-.01em;line-height:1.3}
.cfg-subnav-item:hover{color:rgba(255,255,255,.75);background:rgba(255,255,255,.04)}
.cfg-subnav-item.active{color:#e2faf6;background:rgba(16,185,129,.12);font-weight:500}
.cfg-subnav-item.active::before{display:none}
.cfg-subnav-ic{width:18px;height:18px;flex-shrink:0;display:flex;align-items:center;justify-content:center;opacity:.85}
.cfg-subnav-ic svg{width:16px;height:16px;stroke:currentColor;fill:none;stroke-width:1.8}
.cfg-subnav-item.active .cfg-subnav-ic{opacity:1}

/* ─── MANAGEMENT ────────────────────────────────────────────────── */
.mgmt-tabs{display:none} /* substituído pelo sub-nav da sidebar */
.mgmt-pane{display:none}.mgmt-pane.active{display:block}

/* Cabeçalho de cada seção */
.cfg-page-hd{display:flex;align-items:center;gap:16px;padding-bottom:20px;border-bottom:1px solid var(--border);margin-bottom:24px}
.cfg-page-ic{width:46px;height:46px;border-radius:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.cfg-page-ic svg{width:23px;height:23px;stroke:currentColor;fill:none;stroke-width:1.7}
.cfg-page-title{font-size:18px;font-weight:800;letter-spacing:-.4px;color:var(--text);margin-bottom:3px;line-height:1.2}
.cfg-page-sub{font-size:13px;color:var(--text2);line-height:1.55}

/* Cards de configuração */
.cfg-sec{background:var(--bg1);border:1px solid var(--border);border-radius:12px;padding:22px 24px;margin-bottom:16px}
.cfg-sec-title{font-size:14px;font-weight:700;letter-spacing:-.2px;margin-bottom:4px;color:var(--text)}
.cfg-sec-desc{font-size:12.5px;color:var(--text2);margin-bottom:16px;line-height:1.6}
.cfg-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:16px}
.cfg-field{display:flex;flex-direction:column;gap:6px}
.cfg-lbl{font-size:12.5px;font-weight:600;color:var(--text2)}
.cfg-hint{font-size:11px;color:var(--text3);margin-top:3px;line-height:1.5}
.cfg-ta{width:100%;background:var(--bg2);border:1px solid var(--border);color:var(--text);font-family:var(--font);font-size:13px;padding:11px 13px;border-radius:8px;outline:none;resize:vertical;transition:border-color 150ms;line-height:1.65}
.cfg-ta:focus{border-color:rgba(16,185,129,.4);box-shadow:0 0 0 3px rgba(16,185,129,.07)}
/* Editor de prompt: fonte legível, espaçada e maior */
.cfg-ta.mono{font-family:'Inter',var(--font);font-size:13.5px;line-height:1.75;padding:16px 18px;letter-spacing:.005em;background:var(--bg2);min-height:340px;tab-size:2}
.cfg-ta.mono::placeholder{color:var(--text3)}
.var-hint{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:12px}
.var-tag{background:var(--bg3);border:1px solid var(--border2);border-radius:5px;padding:3px 9px;font-family:var(--mono);font-size:11.5px;color:var(--cyan);cursor:pointer;transition:all 130ms;user-select:none}
.var-tag:hover{background:var(--bg4);border-color:var(--border3)}
.save-row{display:flex;align-items:center;gap:12px;margin-top:20px;flex-wrap:wrap}
.save-fb{font-size:12px;font-weight:600;padding:6px 14px;border-radius:7px;display:none}
.save-fb.ok{background:var(--green-g);color:var(--green);border:1px solid var(--green-b);display:inline-block}
.save-fb.err{background:var(--red-g);color:var(--red);border:1px solid var(--red-b);display:inline-block}
.sql-block{background:var(--bg3);border:1px solid var(--border2);border-radius:8px;padding:14px;font-family:var(--mono);font-size:11px;color:var(--cyan);white-space:pre;overflow-x:auto;margin:10px 0;line-height:1.6}
.n8n-block{background:var(--bg3);border:1px solid var(--border2);border-radius:8px;padding:14px;font-family:var(--mono);font-size:11px;color:var(--text2);white-space:pre;overflow-x:auto;line-height:1.6}
.info-banner{background:rgba(16,185,129,.05);border:1px solid rgba(16,185,129,.15);border-radius:10px;padding:13px 16px;font-size:12.5px;color:var(--text2);line-height:1.6;margin-bottom:18px}
.info-banner b{color:var(--text)}
/* Botão salvar grande */
.btn-save{padding:10px 22px;font-size:13.5px;font-weight:700;border-radius:9px;background:var(--green);color:#fff;border:none;cursor:pointer;font-family:var(--font);transition:opacity .15s;display:inline-flex;align-items:center;gap:7px}
.btn-save:hover{opacity:.88}
.btn-save:disabled{opacity:.5;cursor:not-allowed}
/* Botão secundário das telas de config — mais encorpado e visível que o btn-g */
.btn-sec{padding:10px 18px;font-size:13px;font-weight:600;border-radius:9px;background:var(--bg3);color:var(--text2);border:1px solid var(--border2);cursor:pointer;font-family:var(--font);transition:all .15s;display:inline-flex;align-items:center;gap:7px}
.btn-sec:hover{background:var(--bg4);border-color:var(--border3);color:var(--text)}
.btn-sec.danger{color:#f87171;border-color:rgba(239,68,68,.25);background:rgba(239,68,68,.07)}
.btn-sec.danger:hover{background:rgba(239,68,68,.13);border-color:rgba(239,68,68,.4)}

/* Checkbox customizado — visual de sistema */
.cfg-check{position:relative;width:20px;height:20px;flex-shrink:0;cursor:pointer;-webkit-appearance:none;appearance:none;background:var(--bg2);border:1.5px solid var(--border3);border-radius:6px;transition:all .15s;outline:none}
.cfg-check:hover{border-color:rgba(16,185,129,.5)}
.cfg-check:checked{background:var(--green);border-color:var(--green)}
.cfg-check:checked::after{content:'';position:absolute;left:6px;top:2px;width:5px;height:10px;border:solid #fff;border-width:0 2.2px 2.2px 0;transform:rotate(45deg)}

/* Pontuação — cards explicativos por categoria */
.score-cat{background:var(--bg1);border:1px solid var(--border);border-radius:12px;padding:18px 20px;margin-bottom:14px}
.score-cat-hd{display:flex;align-items:flex-start;gap:12px;margin-bottom:14px}
.score-cat-ic{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.score-cat-ic svg{width:19px;height:19px;stroke:currentColor;fill:none;stroke-width:1.8}
.score-cat-title{font-size:14px;font-weight:700;color:var(--text);margin-bottom:2px}
.score-cat-desc{font-size:12px;color:var(--text2);line-height:1.55}
.score-row{display:flex;align-items:center;gap:14px;padding:11px 0;border-top:1px solid rgba(255,255,255,.05)}
.score-row:first-of-type{border-top:none}
.score-row-info{flex:1;min-width:0}
.score-row-lbl{font-size:13px;font-weight:600;color:var(--text);margin-bottom:2px}
.score-row-hint{font-size:11.5px;color:var(--text3);line-height:1.5}
.score-row-input{display:flex;align-items:center;gap:8px;flex-shrink:0}
.score-row-input input{width:78px;text-align:center;font-weight:700;font-size:15px}
.score-row-input .pts{font-size:11px;color:var(--text3);font-weight:600;width:32px}

/* ─── INADIMPLÊNCIA ─────────────────────────────────────────────── */
.inadim-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:18px}
.inadim-card{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:6px;padding:16px 18px;position:relative;overflow:hidden}
.inadim-card .stat-acc{position:absolute;top:0;left:0;right:0;height:2px}
.inadim-card .stat-lbl{font-size:10.5px;font-weight:600;color:rgba(255,255,255,.48);text-transform:uppercase;letter-spacing:.06em;margin-bottom:8px}
.inadim-card .stat-n{font-size:26px;font-weight:800;letter-spacing:-1px;line-height:1}
.inadim-card .stat-m{font-size:11px;color:rgba(255,255,255,.4);margin-top:4px;font-weight:500}
.inadim-tabs{display:flex;gap:2px;background:var(--bg2);border:1px solid var(--border);border-radius:8px;padding:3px;margin-bottom:14px;width:fit-content}
.inadim-pane{display:none}.inadim-pane.active{display:block}
.inrow{display:grid;grid-template-columns:28px 1fr auto auto auto;align-items:center;gap:12px;padding:11px 16px;border-bottom:1px solid var(--border);cursor:pointer;transition:background 120ms}
.inrow:last-child{border-bottom:none}.inrow:hover{background:var(--glass2)}
.inrow-rank{font-family:var(--mono);font-size:11.5px;font-weight:700;color:rgba(255,255,255,.42);text-align:center}
.inrow-pill{font-family:var(--mono);font-size:11.5px;font-weight:700;padding:2px 9px;border-radius:4px;border:1px solid transparent;white-space:nowrap}
.inrow-hd{display:grid;grid-template-columns:28px 1fr auto auto auto;gap:12px;padding:9px 16px;background:var(--bg2);border-bottom:1px solid var(--border);font-size:10.5px;font-weight:700;color:rgba(255,255,255,.48);text-transform:uppercase;letter-spacing:.07em}

/* ─── ANALYTICS (donut, bars etc kept for chart renders) ─────────── */
.abar{display:flex;align-items:center;gap:10px;margin-bottom:8px}
.abar-l{font-size:12px;color:rgba(255,255,255,.65);width:82px;flex-shrink:0;font-weight:500;text-transform:capitalize}
.abar-t{flex:1;height:5px;background:var(--bg3);border-radius:3px;overflow:hidden}
.abar-f{height:100%;border-radius:3px;transition:width 1.2s cubic-bezier(.4,0,.2,1)}
.abar-n{font-family:var(--mono);font-size:11px;color:rgba(255,255,255,.55);width:26px;text-align:right;font-weight:600}
.churn-row{display:flex;gap:8px;margin-bottom:14px}
.churn-block{flex:1;border-radius:7px;padding:12px;text-align:center;border:1px solid transparent}
.churn-n{font-size:24px;font-weight:800;letter-spacing:-1px}
.churn-l{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.06em;margin-top:3px}
.donut-wrap{display:flex;align-items:center;gap:14px}
.donut-legend{display:flex;flex-direction:column;gap:8px;flex:1;min-width:0}
.dleg{display:flex;align-items:center;gap:8px;font-size:12px;color:rgba(255,255,255,.6)}
.ddot{width:8px;height:8px;border-radius:50%;flex-shrink:0}
.dval{margin-left:auto;font-family:var(--mono);font-size:12px;color:rgba(255,255,255,.55);font-weight:600}
.ni-item{display:flex;align-items:center;gap:9px;padding:7px 0;border-bottom:1px solid rgba(255,255,255,.05);cursor:pointer;transition:opacity 150ms}
.ni-item:last-child{border-bottom:none}.ni-item:hover{opacity:.75}
.ni-av{width:28px;height:28px;border-radius:6px;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;flex-shrink:0}
.ni-info{flex:1;min-width:0}
.ni-nm{font-size:12.5px;font-weight:600;color:rgba(255,255,255,.8);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ni-sub{font-size:10.5px;color:rgba(255,255,255,.38);font-family:var(--mono)}
.ri-item{display:flex;align-items:center;justify-content:space-between;padding:7px 0;border-bottom:1px solid rgba(255,255,255,.05);cursor:pointer;transition:opacity 150ms}
.ri-item:last-child{border-bottom:none}.ri-item:hover{opacity:.75}
.ri-badge{background:var(--amber-g);color:var(--amber);border:1px solid var(--amber-b);font-size:11.5px;font-weight:700;padding:2px 10px;border-radius:4px;flex-shrink:0}
.fbar{margin-bottom:10px}
.fbar-head{display:flex;justify-content:space-between;margin-bottom:4px}
.fbar-label{font-size:12px;color:rgba(255,255,255,.7);font-weight:600}
.fbar-val{font-family:var(--mono);font-size:11.5px;color:rgba(255,255,255,.48)}
.fbar-track{background:var(--bg3);border-radius:4px;height:22px;overflow:hidden;position:relative}
.fbar-fill{position:absolute;top:0;height:100%;border-radius:4px;display:flex;align-items:center;justify-content:flex-end;padding-right:8px;transition:left .9s,width .9s}
.fbar-resp{position:absolute;top:0;left:0;height:100%;border-radius:4px;opacity:.5}
.plan-row{display:flex;align-items:center;gap:10px;margin-bottom:8px}
.plan-nm{font-size:11.5px;color:rgba(255,255,255,.7);width:90px;flex-shrink:0;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.plan-track{flex:1;height:18px;background:var(--bg3);border-radius:4px;overflow:hidden;position:relative}
.plan-total{position:absolute;top:0;left:0;height:100%;border-radius:4px;display:flex;align-items:center;padding-left:7px}
.plan-churn-strip{position:absolute;top:0;right:0;height:100%;background:var(--red);opacity:.55;border-radius:0 4px 4px 0}
.plan-n{font-family:var(--mono);font-size:11.5px;color:rgba(255,255,255,.52);width:22px;text-align:right;flex-shrink:0;font-weight:600}
.etapa-chart{display:flex;align-items:flex-end;gap:8px;height:110px;padding-bottom:20px;position:relative;margin-top:8px}
.etapa-col{display:flex;flex-direction:column;align-items:center;gap:0;flex:1}
.etapa-bars{display:flex;gap:3px;align-items:flex-end;width:100%;justify-content:center;height:88px}
.ebar{border-radius:4px 4px 0 0;transition:height .9s;min-width:16px;max-width:28px;flex:1}
.etapa-lbl{font-size:10.5px;color:rgba(255,255,255,.45);margin-top:5px;font-weight:600}
.etapa-legend{display:flex;gap:14px;margin-top:10px}
.elig{display:flex;align-items:center;gap:5px;font-size:11px;color:rgba(255,255,255,.48)}
.elig-dot{width:8px;height:8px;border-radius:2px;flex-shrink:0}
.metric-empty{color:rgba(255,255,255,.38);font-size:12px;font-weight:500;padding:8px 0}
.causa-row{display:flex;align-items:center;gap:9px;margin-bottom:8px}
.causa-nm{font-size:11.5px;color:rgba(255,255,255,.65);width:110px;flex-shrink:0;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-transform:capitalize}
.causa-bar{flex:1;height:13px;background:var(--bg3);border-radius:3px;overflow:hidden;position:relative}
.causa-fill{position:absolute;top:0;left:0;height:100%;border-radius:3px}
.causa-n{font-family:var(--mono);font-size:10.5px;color:rgba(255,255,255,.42);width:22px;text-align:right;flex-shrink:0;font-weight:600}
.riskq-row{display:flex;align-items:center;gap:11px;padding:9px 0;border-bottom:1px solid rgba(255,255,255,.04);cursor:pointer;transition:background 80ms;margin:0 -18px;padding-left:18px;padding-right:18px}
.riskq-row:last-child{border-bottom:none}.riskq-row:hover{background:rgba(255,255,255,.02)}

/* ─── RESPONSIVE ────────────────────────────────────────────────── */
@media(max-width:1200px){
  .dash-grid{grid-template-columns:1fr 260px}
  .jt-head,.jt-row{grid-template-columns:82px minmax(150px,2fr) 124px 88px minmax(120px,1fr) 76px 76px 58px}
}
@media(max-width:1024px){
  .dash-grid{grid-template-columns:1fr}
  .side-pane{position:static;max-height:none;display:grid;grid-template-columns:repeat(2,1fr)}
  .sp-item+.sp-item{border-top:none;border-left:1px solid rgba(255,255,255,.04)}
  .dash-2col,.dash-3col{grid-template-columns:1fr 1fr}
}
@media(max-width:768px){
  .jt-head{display:none}
  .jt-row{display:flex;align-items:center;gap:0;min-height:52px}
  .jt-cell:not(:nth-child(1)):not(.jt-client):not(:last-child){display:none}
  .jt-client{flex:1}
  .inadim-stats{grid-template-columns:repeat(2,1fr)}
  .inrow{grid-template-columns:1fr auto}
  .ck-layout{flex-direction:column;gap:16px}
  .ck-nums{align-self:flex-start}
  .ck-strip{gap:14px}
  .dash-2col,.dash-3col{grid-template-columns:1fr}
  .cfg-grid{grid-template-columns:1fr}
  .side-pane{grid-template-columns:1fr}
  .sp-item+.sp-item{border-left:none;border-top:1px solid rgba(255,255,255,.04)}
  .base-metrics-row{grid-template-columns:repeat(3,1fr)}
  .base-thead,.base-row{grid-template-columns:1.8fr 1fr 1fr 1fr 1fr;gap:0}
  .base-col-score,.base-col-os{display:none}
}

/* ─── ANÁLISE DA BASE ─────────────────────────────────── */
.base-metrics-row{display:grid;grid-template-columns:repeat(6,1fr);gap:8px;margin-bottom:16px}
.base-metric{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:9px;padding:14px 16px}
.base-metric-val{font-size:24px;font-weight:900;letter-spacing:-1px;font-family:var(--mono);color:var(--text);line-height:1}
.base-metric-lbl{font-size:10.5px;color:var(--text3);margin-top:5px;font-weight:500}

.base-ftab{padding:4px 13px;border-radius:6px;font-size:12px;font-weight:600;color:rgba(255,255,255,.35);cursor:pointer;border:1px solid transparent;background:transparent;font-family:var(--font);transition:all 100ms}
.base-ftab:hover{color:rgba(255,255,255,.65)}
.base-ftab.active{background:rgba(99,102,241,.1);color:#a5b4fc;border-color:rgba(99,102,241,.22)}

.base-table-wrap{background:var(--bg1);border:1px solid rgba(255,255,255,.07);border-radius:10px;overflow:hidden}

/* Grid columns: Nome | Plano | Status | Fatura | PPPoE | OS | Score */
.base-thead,.base-row{display:grid;grid-template-columns:2fr 1fr 1.2fr 1.3fr 1.1fr 1.4fr 72px;align-items:center}
.base-col-nome  {grid-column:1}
.base-col-plano {grid-column:2}
.base-col-status{grid-column:3}
.base-col-fat   {grid-column:4}
.base-col-ppp   {grid-column:5}
.base-col-os    {grid-column:6}
.base-col-score {grid-column:7}

.base-thead{padding:0;border-bottom:1px solid rgba(255,255,255,.07)}
.base-th{font-size:10px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:rgba(255,255,255,.3);padding:11px 14px}
.base-th-sort{cursor:pointer;user-select:none;transition:color 100ms}
.base-th-sort:hover{color:rgba(255,255,255,.6)}
.base-th-sort.sort-asc,.base-th-sort.sort-desc{color:rgba(165,180,252,.9)}
.base-row{border-bottom:1px solid rgba(255,255,255,.04);transition:background 80ms}
.base-row:last-child{border-bottom:none}
.base-row:hover{background:rgba(255,255,255,.025)}
.base-cell{padding:10px 14px;font-size:12.5px;color:var(--text2);overflow:hidden}
.base-cell-nome{padding-left:16px}
.base-nome{font-size:13px;font-weight:600;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.3}
.base-sub{font-size:10.5px;color:var(--text3);margin-top:2px;font-family:var(--mono);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.base-dash{color:var(--text3)}

/* Badges */
.base-badge{display:inline-flex;align-items:center;font-size:11px;font-weight:600;padding:2.5px 8px;border-radius:12px;white-space:nowrap;max-width:100%;overflow:hidden;text-overflow:ellipsis}
.base-badge.green    {background:rgba(16,185,129,.12);color:#34d399;border:1px solid rgba(16,185,129,.22)}
.base-badge.red      {background:rgba(239,68,68,.1);color:#f87171;border:1px solid rgba(239,68,68,.2)}
.base-badge.amber    {background:rgba(245,158,11,.1);color:#fbbf24;border:1px solid rgba(245,158,11,.2)}
.base-badge.blue     {background:rgba(59,130,246,.1);color:#60a5fa;border:1px solid rgba(59,130,246,.2)}
.base-badge.gray     {background:rgba(255,255,255,.06);color:rgba(255,255,255,.35);border:1px solid rgba(255,255,255,.1)}
.base-badge.green-soft  {background:rgba(16,185,129,.08);color:#6ee7b7;border:1px solid rgba(16,185,129,.15)}
.base-badge.red-soft    {background:rgba(239,68,68,.08);color:#fca5a5;border:1px solid rgba(239,68,68,.15)}
.base-badge.amber-soft  {background:rgba(245,158,11,.08);color:#fde68a;border:1px solid rgba(245,158,11,.15)}
.base-badge.yellow-soft {background:rgba(180,83,9,.10);color:#fbbf24;border:1px solid rgba(180,83,9,.25)}

.base-ixc-btn{font-size:10.5px;font-weight:600;color:rgba(99,102,241,.75);background:rgba(99,102,241,.07);border:1px solid rgba(99,102,241,.18);border-radius:5px;padding:2px 8px;cursor:pointer;font-family:var(--font);transition:all 100ms;white-space:nowrap}
.base-ixc-btn:hover{background:rgba(99,102,241,.14);color:#a5b4fc}
.base-ixc-btn:disabled{opacity:.5;cursor:default}

.base-pag-btn{font-size:12px;font-weight:600;padding:5px 12px;border-radius:6px;background:var(--bg2);border:1px solid rgba(255,255,255,.08);color:var(--text2);cursor:pointer;font-family:var(--font);transition:all 100ms}
.base-pag-btn:hover:not(:disabled){background:var(--bg3);color:var(--text)}
.base-pag-btn:disabled{opacity:.35;cursor:default}

/* ── Cobranças — toggle switch (mgmt global + inadim per-client) ── */
.cob-toggle-wrap{display:inline-flex;align-items:center;gap:8px;cursor:pointer;user-select:none}
.cob-toggle-track{width:36px;height:20px;border-radius:10px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.1);position:relative;transition:background 200ms,border-color 200ms;flex-shrink:0}
.cob-toggle-track.on{background:rgba(16,185,129,.35);border-color:rgba(16,185,129,.5)}
.cob-toggle-thumb{position:absolute;top:2px;left:2px;width:14px;height:14px;border-radius:50%;background:#fff;transition:left 200ms;opacity:.7}
.cob-toggle-track.on .cob-toggle-thumb{left:18px;opacity:1}
.cob-toggle-lbl{font-size:12px;color:var(--text2)}
/* Inadim row actions */
.inrow{grid-template-columns:28px 1fr auto auto auto 56px}
.inrow-hd{grid-template-columns:28px 1fr auto auto auto 56px}
.inrow-actions{display:flex;align-items:center;gap:4px;justify-content:flex-end}
.cob-row-btn{width:24px;height:24px;border-radius:5px;border:1px solid rgba(255,255,255,.1);background:var(--bg2);color:var(--text3);cursor:pointer;font-size:12px;display:flex;align-items:center;justify-content:center;transition:all 120ms;padding:0;line-height:1}
.cob-row-btn:hover{background:var(--bg3);color:var(--text);border-color:rgba(255,255,255,.2)}
.cob-row-btn.on{background:rgba(16,185,129,.15);border-color:rgba(16,185,129,.35);color:#10b981}
.cob-row-btn.sending{opacity:.5;cursor:default}